How buying works
Buying a static caravan from My Static Caravan, at our site in Babcary, Somerset, takes four steps: you browse the stock online, choose one with our help, view it by appointment, and we deliver it to your ground, free up to 100 miles on caravans marked free delivery. You pay by bank transfer, with the balance due before delivery. Ring us on 0333 577 0020 with any question.
How do I find a caravan?
Look through the stock online. Preloved caravans are photographed here exactly as they stand. A new one may be shown in the manufacturer’s pictures, so ask us for photographs of the one in stock.
How do I choose the right one?
We help you compare what fits your budget and what you want it for. This is the part most people find hardest, and where we can help most.
Can I see it before I buy?
Come and see it by appointment. We will put the heating on and open everything up, and you can take as long as you like.
How does it get to me?
We organise the transport. Delivery is kerb to kerb: we bring the caravan to the roadside at your address. Delivery is free up to 100 miles from Babcary, measured along real roads, on our own caravans marked free delivery. Siting, which means unloading the caravan on to its base, positioning it and levelling it, is not included, and we quote for it on request.
How is it delivered?
Your caravan travels on a low-loader. We need firm access roughly 12ft wide and somewhere for the lorry to turn.
Delivery is free up to 100 miles from Babcary, measured along real roads, on our own caravans marked free delivery. Delivery is kerb to kerb: we bring the caravan to the roadside at your address. Siting, which means unloading the caravan on to its base, positioning it and levelling it, is not included, and we quote for it on request. Connecting the services is never included, because a qualified specialist must make each connection for safety. Further afield, we deliver anywhere in the UK and quote before you commit.
Who prepares the ground and connects the services?
We will advise on the base, access and service connections. Siting, which means unloading the caravan on to its base, positioning it and levelling it, is not part of delivery: we can quote for it, or recommend siting contractors we trust and use ourselves. We do not connect the services, because a qualified specialist must make each connection for safety, but we will tell you what each connection needs.
We do not arrange your pitch or act as your planning consultant. The ground and the permissions are yours, and any dealer who tells you otherwise is selling you something.
Is every caravan inspected?
Every caravan is checked over before it goes on the website, with any known issues disclosed. If we found something we could not put right, it is in the description rather than a surprise on delivery day.
Is there a warranty?
Warranty options are available on new and preloved stock. What is covered depends on the caravan and its age, so ask before you commit and we will tell you exactly what you would be buying.
Our owner’s twenty years in the trade
Our owner has bought and sold static caravans for twenty years, mostly on recommendation. That is why we would rather lose a sale than oversell you something.
What we check before a unit goes on sale
Chassis, roof, windows, damp, heating, water and gas. Anything we find is either put right or written on the listing.
Common questions
- Do I need planning permission for a static caravan?
- It depends entirely on how you will use it and where it will go. A caravan used for holidays on a licensed park does not normally need its own permission. A caravan used as an annexe or as permanent accommodation on private land usually does. We are glad to tell you what we know from experience, but we are not planning consultants. The only answer that counts is your local planning authority’s, so please ask them before you commit.
- What should I check when I view one?
- Take a torch. Look at the corners of the ceilings, under the sinks, and along the bottom of every external wall. Damp shows itself in those three places first.
- Can I view a caravan before I buy it?
- Yes — viewings at our Somerset site are welcome, by appointment. Ring 0333 577 0020 to book. We are a small team and often out doing site surveys, so a call first means somebody is here to open everything up.
- Can I put one in my garden?
- Usually yes, if your household is using it and it is not a separate dwelling. It depends on your land and what you plan to do with it, so ring us. We will be honest, including when the answer is no. We give guidance. We are not planning consultants.
- Do you deliver anywhere in the UK?
- Yes. Delivery is kerb to kerb: we bring the caravan to the roadside at your address. Delivery is free up to 100 miles from Babcary, measured along real roads, on our own caravans marked free delivery. Beyond that, or without free delivery, we quote per job based on distance and access, and you get the figure before you commit to anything. Siting, which means unloading the caravan on to its base, positioning it and levelling it, is not included, and we quote for it on request.
- What does delivery actually cost?
- Nothing for kerb-to-kerb delivery up to 100 miles from Babcary, measured along real roads, on our own caravans marked free delivery. Siting, which means unloading the caravan on to its base, positioning it and levelling it, is not included, and we quote for it on request. Further afield it depends on the mileage and how awkward the access is. We would rather quote you properly than publish a number that turns out to be wrong.
- What is the difference between new, preloved and project?
- New means exactly that, straight from the manufacturer with a warranty. Preloved is our word for previously owned. It has been used, we have checked it over and put right what needed it, and it is ready to go. A project needs work. We will tell you exactly what work it needs, and the price reflects that.
- Will it be warm enough in winter?
- A double-glazed, centrally heated caravan with a winter pack is comfortable year round — plenty of our customers live in one while they build a house. An older holiday-spec unit without those things will be cold and expensive to heat from about November. Ask us which of the two you are looking at.
- Are your caravans inspected?
- Every caravan is inspected before sale, with any known issues disclosed. Warranty options are available on new and preloved stock. If we found something and could not put it right, it will be in the description rather than a surprise on delivery day.
- Can you help with siting?
- Yes. Siting, which means unloading the caravan on to its base, positioning it and levelling it, is not part of delivery, but we quote for it on request. We can also advise on the base, access and service connections, and recommend siting contractors we trust. Connecting the services is never included, because a qualified specialist must make each connection for safety. We do not arrange your pitch, and the ground and the permissions are yours.
- How do I pay, and when?
- A deposit secures the caravan and takes it off sale, with the balance due before delivery. Payment is by BACS bank transfer. That is the only way we take money: we do not take card payments, we do not offer finance, and we will not ask for cash. We send you our bank details in writing. We will not take a deposit over the phone on a caravan you have not seen, unless you ask us to.
- What if something is wrong after delivery?
- Ring us. If it is something we should have spotted, we will put it right. We rely on recommendation, as our owner has for twenty years in the trade. If it is wear on a preloved unit we disclosed before you bought it, we will still tell you how to fix it and who can do the work locally.